3G/4G Sunset

Does your home or business security system operate via a third-generation (3G) or fourth-generation (4G) network? The time to upgrade this nearly obsolete technology is rapidly approaching. Due to the rapid increase in the demands on their wireless services, all the leading cell phone service providers are seeking ways to free up more bandwidth. As a result, they're transitioning to the faster signal capabilities delivered by long-term evolution (LTE) networks.

What Is the 3G/4G Sunset?

The term "3G/4G sunset" describes the impending demise of these outdated technologies. All major cellphone carriers are constructing new towers and phasing out the older structures. If you're still using the older 3G or 4G networks to run your cellular-based security cameras, alarms, smoke detectors and other connected devices, your entire system could go dark soon. When this happens, you won't be able to protect your home or business.

What Is the Purpose of the Transition to LTE?

Wireless networks are upgrading their technologies to overcome the issues associated with limited bandwidth. The new technology will prevent a slow signal transmission that can negatively impact your security system's performance. As a residential or commercial property owner, you'll experience better service and have more peace of mind that your devices will perform properly. You'll also sleep better at night, knowing you'll be able to communicate promptly with the central monitoring station during emergencies.

Do You Have to Convert by the 3G/4G Sunset Date?

When your security system registers that an event such as a fire or break-in occurs, it triggers a signal to a central monitoring station. There, monitors assess the situation and contact first responders if necessary.

It's essential that you convert your system's alarm panel to an LTE network before the sunset date, so you can continue to communicate with the monitoring service. Making the switch also ensures that the station can support you when an emergency arises, so you and your family will have the resources you need.

When Is the 3G/4G Sunset Date?

The date that you can expect to lose your 3G or 4G access depends on your carrier. Each has listed the following sunset dates for their services:

• AT&T: The AT&T 3G sunset date is February 22, 2022.
• Verizon: If you're a Verizon user, the 4G sunset date is December 31, 2022. However, the carrier will shut down its 3G service by the end of 2020.
• T-Mobile: While T-Mobile hasn't confirmed its 3G sunset date, most industry experts expect it to occur at the end of 2021.
• Sprint: T-Mobile and Sprint have officially merged, but they will continue to operate as separate entities. Sprint will terminate its code​-division multiple access (CDMA) 3G networks on January 1, 2022.

Will Your 3G/4G Home Security System Function During the Transition Period?

Depending on your wireless network provider, you may have another year or two until the sunset date. However, you could see changes beforehand. For instance, Verizon Wireless discontinued activations and reactivations of 3G devices as of January 1, 2020. If you have a reliable, capable security system provider, it should monitor the situation and work with the device manufacturers to mitigate any issues during the transition.

What Action Should You Take During the Sunset Period?

We recommend taking action well before your carrier's sunset date. Modernizing your security system with time to spare will help you prepare for emergencies during and after the transition that will phase out 4G home security systems. Contact your security system provider as soon as possible to discuss your situation and make arrangements to transfer to the updated LTE technology. Your provider should present a range of affordable options and help you make the best decision for your unique circumstances. Watch this webinar for more information on the 3G risks to your home or business after the sunset date.

Consider Changing Security System Providers

If you're unhappy with the answers you get from your security company or that your provider is less motivated by keeping your best interests in mind, consider a change. Your new provider can take over your current system's control panel in many cases, making the transition as easy and cost-effective as possible.

Contact Knight Security Systems to Discuss Your 3G/4G Sunset Needs

At Knight Security Systems, we serve residential and commercial property owners in New York City, Westchester, Putnam and Dutchess County, NY, plus Fairfield and Litchfield County, CT. We can help you transition to LTE. As an Authorized First Alert Honeywell Dealer, we offer the latest LTE outdoor cameras and other essential devices to keep your home or business safe. We're also up-to-date on all the sunset information and processes to help you make a seamless switch.

Call Us Now if You're an Existing Knight Security Customer

If you're already a Knight Security Systems customer, contact us right away to get ready for the shift to LTE. We'll review your current security program and make recommendations for affordable upgrades. If it's time to replace one or more outdated devices, we'll help you choose the right products for your needs and budget.

Why Should You Partner With Us for Your Security Needs?

Knight Security Systems is a family-owned and -operated security company serving New York and Connecticut since 1959. Our team offers over 100 years of combined experience, ensuring we can find the best solution for your security requirements. We're also an Underwriters Laboratories (UL)-listed provider — only 2% of the companies in our industry have earned this credential.

As a full-service security solutions provider, we can help with all aspects of your migration from 3G/4G to LTE. We'll install any devices you need to optimize the transition, and our team will be there to provide timely maintenance and repair services. With our full-time customer service department, we're available around the clock to answer your questions and offer support.

Contact Us to Learn More About the 3G/4G Sunset